TERMS & CONDITIONS

These terms and conditions apply to you when you book The Globe and Mail Spain Tour being provided by Worldwide Quest International Inc. (“Worldwide Quest”) and to anyone else on whose behalf you make a booking (and you confirm you are authorized to bind them to these terms). Any additional tour policies and guidelines that are made available to you from time to time supplement and form part of these terms. The Globe and Mail Inc. is only a sponsor of the tour: it provides certain value-added cultural content on the tour (for example journalist presence and lectures) and is not a travel provider, travel supplier or travel agent. The tour provider, Worldwide Quest, is a company wholly independent of The Globe.

Tour Pricing per guest options: $8,900 per person based on double occupancy and $11,300 for single occupancy which pricing covers the Included Costs. The additional prices for Optional Excursions are listed below.  

Tour Cost Includes (“Included Costs”)

Transfer from Madrid Airport to Madrid Hotel on arrival (guests will be grouped for arrival transfers)

Seven nights accommodations based on double occupancy in hotels listed or similar:

• Melia Serrano Madrid, The Level room category for 2 nights

• Only You Seville, Premium room category for 3 nights

• Barcelo Carmen Granada, Superior room category for 2 nights

Full buffet breakfast daily

Day 1: Welcome reception with hors d’oeuvres and wine, beer, soft drinks

Day 2: Dinner in Madrid

Day 3: Train travel in first class from Madrid to Seville with coach transfers hotel/train station in Madrid and train station /hotel in Seville

Day 3: Luggage transfer from Madrid hotel to Seville hotel by coach

Day 4: Dinner in Seville with roundtrip transfers hotel/restaurant

Day 5: Transfer by coach from Seville hotel to Granada hotel

Day 6: Dinner in Granada with roundtrip transfers hotel/restaurant

Day 7: Transfer by coach from Granada hotel to Malaga Airport

Choice of excursions on Day 2, 4, 5, and 7. Only 1 selection permissible for each specified Day. See list of excursions below

Porterage of one standard piece of baggage per person

Gratuities for guides, driver, and included meals

All hotel occupancy taxes

Fully escorted by our Worldwide Quest Tour Director

For additional details see full itinerary – www.GlobeSpainTour.com.

*Choice of excursions may have capacity restrictions: availability based on booking on a first come, first served basis.

Tour Cost does not Include (“Excluded Costs”):

• All airfare. You are responsible for arranging and paying for the costs of all flights of any kind, including (without limitation) flights to join the Tour and to return home

• Fuel surcharge (if applicable)

• Airport departure taxes

• visa fee for Spain (not currently required for Canada or USA passport-holders)

• Travel insurance

• Optional Excursion Costs, listed below

• Items of a personal nature

• Additional transportation required due to any emergency or other situation

• Any item not specifically mentioned in “Included Costs”

Payments

A non-refundable deposit of $2000 per person is required to book this tour. The balance of payment is due by December 15, 2024. Payments may be made by cash, cheque, or credit card (VISA or MasterCard) in Canadian dollars. Verbal authorization for use of your credit card for deposit confirms your reservation and indicates your acceptance and compliance with our terms and conditions. If the balance is not paid in full by the due date, we will regard the booking as cancelled.

Travel Insurance

We urge you to ensure that you have adequate cancellation and trip interruption insurance to protect your payments should you need to cancel your participation unexpectedly or should the tour be inoperable per our terms and conditions. Medical coverage is mandatory. We recommend that all tour participants purchase ‘All Inclusive” Travel Insurance.

Notwithstanding the foregoing, you must have travel insurance with a minimum medical, evacuation and repatriation coverage of C$1,000,000 covering all applicable dates of the Tour.

Tour Pricing

Tour prices are listed per person, based on double occupancy. Tour costs and inclusions are listed in the Detailed Itinerary for each tour. Worldwide Quest tries its utmost not to increase tour prices; however sometimes increases are beyond our control. Worldwide Quest reserves the right, as governed by the Ontario Travel Industry Act, to amend tour prices (or any part) for reasons such as, but not limited to, increased fuel costs, airfares, airport charges or increases in ground operator fees. Any increase in tour price must be paid prior to the departure date. Please note: If the tour cost increases by more than 7%, you have the option of paying the full price increase or receiving a full refund.

Cancellation

If you decide to cancel your trip, you must notify Worldwide Quest immediately and in writing. If you cancel your tour for any reason prior to your departure date, you will be liable for the following cancellation fee:

Cancellation prior to October 31, 2024:                     C$1000 per person non-refundable

Cancellation between November 1 and December 15, 2024: Deposit Paid:  C$2000 per person non-refundable

Cancellation on or after December 16, 2024:             100% of the amount paid                 

The tour price is quoted as a package and no partial refunds will be given for services not used.

Airfares

Flights are not included in the cost of this tour. Worldwide Quest would be pleased to assist you with your flight arrangements. Please contact us for details. Worldwide Quest cannot be held responsible for flight arrangements. Please do not make any non-refundable air arrangements until the trip is confirmed as operating. Participants should note that Worldwide Quest cannot accept any responsibility for the late arrival of such flights and that any such delay could result in missing the tour departure or in incurring additional expenses. The participant is responsible for notifying Worldwide Quest of any delay or change in air itinerary.

Health and Fitness Requirements

Participants must be 19 years of age or older to join this tour. Participants are responsible to ensure they are fit for their chosen trip. Worldwide Quest may require a medical questionnaire to be completed and returned to us as proof that you are fit to participate in this tour. In addition, the tour leader may, during the tour, direct any participant to withdraw from the tour, if he or she believes that participant is incapable, or that the participant’s continued participation in the tour will adversely affect that participant, or other tour participants, or the success of the tour. No refund will be payable in these circumstances. Medical and evacuation expenses are the responsibility of the participant.

Group Participation

You are responsible for respecting the authority and following the directions of the Tour Manager and the laws of the jurisdictions in your Itinerary during a Tour. We may exclude you from participating in all or any part of the Tour if, in our sole discretion, your condition or behavior renders you unfit for the Tour or unfit for continuation once the Tour has begun.

You also authorize us, The Globe and Mail and any third party they may authorize and their respective employees, agents and assigns, the rights to make audio and visual recordings of your voice, likeness and actions (the “Recordings”) for an unlimited number of uses in any and all media, whether now known or created later, including television, websites, and newspapers throughout the world in perpetuity. The Recordings and all intellectual property contained within will be owned by us or The Globe and Mail as applicable to be used our discretion, including for all commercial, marketing and promotional purposes.

Cancellation and Changes to the Itinerary

Your booking is conditional upon us receiving a minimum number of tour guests to operate the tour.

Worldwide Quest reserves the right to cancel any Trip prior to departure for any reason.

If a Trip is deemed to be rendered inoperable by Worldwide Quest before the date of departure due to Force Majeure (including but not limited to unforeseen circumstances such as war, civil unrest, disease outbreaks, public health emergencies, pandemics, political turmoil, catastrophic events and environmental disasters that may render the destination unsuitable or unsafe, or any other emergency of a comparable nature , the imposition of travel restrictions issued by a government organization, etc.) or as a result of a suspension of operations by Worldwide Quest or Worldwide Quest decides to cancel the tour for any other reason before the date of departure, and the cancellation is not caused by your fault or negligence, you have the option to receive: (a) a rescheduled The Globe and Mail Spain Tour (if made available and provided by Worldwide Quest in the next 12 months); or (b) a travel credit valued at 100% of monies paid for your Trip; or (c) a full refund of your tour cost, if your cancellation and interruption insurance does not apply.

Worldwide Quest is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, you will not be entitled to make any further claim for any injury, loss, expenses, or damage (either direct or consequential) or for any loss of time or inconvenience that may result from cancellation (including but not limited to airline tickets, visa, passport, vaccination charges, airport, or airline taxes.)

We will make commercially reasonable efforts to keep the Itinerary as it has been published; however, the final Itinerary may vary due to availability and factors beyond our control. Since schedules are determined many months in advance, changes in dates, accommodations, presenters, or routes may become necessary prior to or during the tour. In this event, participants will have no right to a refund of the tour price. In the event the advertised journalist-host becomes unable to lead the tour for any reason, we will use commercially reasonable efforts to find a qualified substitute. The cost of the tour does not include any additional meals and accommodations due to delays, public health orders, emergency evacuation costs or transportation to and from your home to the departure point.

COVID-19 Notice

You acknowledge the circumstances in effect at the time of booking relating to COVID-19, namely, the World Health Organization’s declaration of a global coronavirus pandemic and related government-mandated travel restrictions, warnings, “lockdowns” and group size restriction, many of unknown duration, which have had, and may continue to have, an impact on travel services, and which may impact all or parts of the tour and itinerary, your ability to participate in the tour including complying with public health requirements (e.g. quarantine, etc). Any such impacts will be deemed to be beyond the reasonable control of Worldwide Quest and The Globe and Mail, and any expenses you incur due to such circumstances will be your responsibility. These expenses can include any costs incurred due to compliance with government public health orders, including quarantines, extended stays, meals, and restrictions on all or part of the tour. Please also see our COVID-19 policies.

Liability Release and Responsibility

Prior to participating in a tour, you will be required to complete a brief confidential personal information form. Completion of the personal information and/or the payment of a deposit is taken as acknowledgement of an agreement to Worldwide Quest’s terms and conditions. All services are organized by Worldwide Quest acting as agent for the owners, contractors and suppliers providing ground transportation, hotel accommodations, and all other related travel services. Notice is hereby given that all arrangements on behalf of participants are made by Worldwide Quest on the sole condition that Worldwide Quest and The Globe and Mail (and our respective employees, agents and assigns) shall not be held responsible to you (or any third party) for any claims, actions, loss, penalties, costs or damage (including disappointment or loss of enjoyment) suffered directly or indirectly in connection with the tour including but limited to personal injury, death, accident, delay, loss, damage, or irregularity which may be occasioned through acts of any company and/or persons engaged in carrying out arrangements and services described herein or otherwise in connection herewith. The information contained in current brochures and websites is correct to the best of our knowledge, but Worldwide Quest and The Globe and Mail accepts no liability for any inaccuracies. Worldwide Quest reserves the right to alter any itinerary or service at any time without penalty to it. Any additional expense or cancellation cost shall be borne by the participant. Worldwide Quest reserves the right to withdraw or refuse any service to any participant at its discretion.

Without limiting the generality of the foregoing, you hereby agree by booking the Tour that: (i) you acknowledge the risks associated with the Tour; (ii) you release Worldwide Quest and The Globe and Mail from liability associated with any potential claims whatsoever that arise in relation to your participation in the Tour (including without limitation damage to property, personal injury (including paralysis and death), illness, damages, economic loss, or emotional loss); and (iii) you will indemnify Worldwide Quest and The Globe from any and all claims whatsoever that arise due to your own acts or omissions while on the Tour.

To the extent permitted by law, our and The Globe and Mail's maximum liability to you or any third party (including any claims of negligence) is limited to the tour price you have paid to us, and we are not liable to you, under any circumstances, for any loss of enjoyment, opportunity, profit, savings, revenue or interest or any other consequential or indirect, incidental, special or punitive loss, damage or expenses.

Privacy

Any information you provide to us will be governed in accordance with our privacy policy. Any information provided to any travel suppliers will be governed by the respective company’s privacy policy. Any information provided to The Globe and Mail will be subject to its privacy policy which can be found on its website.

General

The Globe and Mail, its employees, agents and assigns are third party beneficiaries to these terms, are entitled to the benefits and rights under these terms, as well as any limitations of liability, waivers of liability, assumptions of risks, releases, and any disclaimers of any rights or warranties contained in these terms, and may enforce the provisions to these terms as if it were a party to this agreement, and Worldwide Quest International also holds such benefits and rights as trustee and agent for and on behalf of each of The Globe and Mail, its employees, agents and assigns and may enforce those benefits and rights on behalf of each of them.

These Terms are governed by the laws of the Province of Ontario, and the laws of Canada applicable therein. The parties submit to the non-exclusive jurisdiction of the courts of Ontario and any courts competent to hear appeals from those courts. Any term which is, by its nature, intended to survive termination of these Terms survives termination. If any provision of this Agreement is found illegal or unenforceable, then (i) such provision is restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law or failing that, such provision is severed from this Agreement; and (ii) the other provisions remain in force.

Worldwide Quest International Inc. is a Canadian tour operator. All participants on our trips are covered by the terms of the Ontario Travel Industry Act (Worldwide Quest International Inc., Ontario License # 2667946).