REFUND POLICY
Cancellation
If you decide to cancel your trip, you must notify Worldwide Quest immediately and in writing. If you cancel your tour for any reason prior to your departure date, you will be liable for the following cancellation fee:
Cancellation prior to October 31, 2024: C$1000 per person non-refundable
Cancellation between November 1 and December 15, 2024: Deposit Paid: C$2000 per person non-refundable
Cancellation on or after December 16, 2024: 100% of the amount paid
The tour price is quoted as a package and no partial refunds will be given for services not used.
Airfares
Flights are not included in the cost of this tour. Worldwide Quest would be pleased to assist you with your flight arrangements. Please contact us for details. Worldwide Quest cannot be held responsible for flight arrangements. Please do not make any non-refundable air arrangements until the trip is confirmed as operating. Participants should note that Worldwide Quest cannot accept any responsibility for the late arrival of such flights and that any such delay could result in missing the tour departure or in incurring additional expenses. The participant is responsible for notifying Worldwide Quest of any delay or change in air itinerary.
Payments
A non-refundable deposit of $2000 per person is required to book this tour. The balance of payment is due by December 15, 2024. Payments may be made by cash, cheque, or credit card (VISA or MasterCard) in Canadian dollars. Verbal authorization for use of your credit card for deposit confirms your reservation and indicates your acceptance and compliance with our terms and conditions. If the balance is not paid in full by the due date, we will regard the booking as cancelled.
Travel Insurance
We urge you to ensure that you have adequate cancellation and trip interruption insurance to protect your payments should you need to cancel your participation unexpectedly or should the tour be inoperable per our terms and conditions. Medical coverage is mandatory. We recommend that all tour participants purchase ‘All Inclusive” Travel Insurance.
Notwithstanding the foregoing, you must have travel insurance with a minimum medical, evacuation and repatriation coverage of C$1,000,000 covering all applicable dates of the Tour.
Tour Pricing
Tour prices are listed per person, based on double occupancy. Tour costs and inclusions are listed in the Detailed Itinerary for each tour. Worldwide Quest tries its utmost not to increase tour prices; however sometimes increases are beyond our control. Worldwide Quest reserves the right, as governed by the Ontario Travel Industry Act, to amend tour prices (or any part) for reasons such as, but not limited to, increased fuel costs, airfares, airport charges or increases in ground operator fees. Any increase in tour price must be paid prior to the departure date. Please note: If the tour cost increases by more than 7%, you have the option of paying the full price increase or receiving a full refund.
Cancellation and Changes to the Itinerary
Your booking is conditional upon us receiving a minimum number of tour guests to operate the tour.
Worldwide Quest reserves the right to cancel any Trip prior to departure for any reason.
If a Trip is deemed to be rendered inoperable by Worldwide Quest before the date of departure due to Force Majeure (including but not limited to unforeseen circumstances such as war, civil unrest, disease outbreaks, public health emergencies, pandemics, political turmoil, catastrophic events and environmental disasters that may render the destination unsuitable or unsafe, or any other emergency of a comparable nature , the imposition of travel restrictions issued by a government organization, etc.) or as a result of a suspension of operations by Worldwide Quest or Worldwide Quest decides to cancel the tour for any other reason before the date of departure, and the cancellation is not caused by your fault or negligence, you have the option to receive: (a) a rescheduled The Globe and Mail Spain Tour (if made available and provided by Worldwide Quest in the next 12 months); or (b) a travel credit valued at 100% of monies paid for your Trip; or (c) a full refund of your tour cost, if your cancellation and interruption insurance does not apply.
Worldwide Quest is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, you will not be entitled to make any further claim for any injury, loss, expenses, or damage (either direct or consequential) or for any loss of time or inconvenience that may result from cancellation (including but not limited to airline tickets, visa, passport, vaccination charges, airport, or airline taxes.)
We will make commercially reasonable efforts to keep the Itinerary as it has been published; however, the final Itinerary may vary due to availability and factors beyond our control. Since schedules are determined many months in advance, changes in dates, accommodations, presenters, or routes may become necessary prior to or during the tour. In this event, participants will have no right to a refund of the tour price. In the event the advertised journalist-host becomes unable to lead the tour for any reason, we will use commercially reasonable efforts to find a qualified substitute. The cost of the tour does not include any additional meals and accommodations due to delays, public health orders, emergency evacuation costs or transportation to and from your home to the departure point.
*Please click here to view Worldwide Quest’s Terms and Conditions. Limited time offer. Pricing subject to change.
The Globe and Mail Travel Spain Tour is provided by Worldwide Quest International Inc. and all travel arrangements, reservations and bookings will be made with them, a company wholly independent of The Globe and Mail. Dates, itineraries, program details and costs are given in good faith based on information available at the time of posting, and subject to change. The Globe and Mail cannot guarantee the attendance of any particular host. Prices are in Canadian dollars, per person and based on double occupancy.
For more information, please contact Worldwide Quest International at 1-888-229-2302.
The Globe and Mail and its affiliates, and their respective officers and employees, will not be responsible for the financing, the arranging or the conducting of these tours. They assume no liability or responsibility for damages or financial loss to person(s) howsoever arising from the acts, omission or otherwise in connection with the travel services arranged through Worldwide Quest International Inc. Refer to the General Terms and Conditions established by Worldwide Quest International Inc. with respect to participating in this tour. Tour and travel arrangements provided by Worldwide Quest, 491 King Street East, Toronto, ON M5A 1L9 TICO#2667946.
Travel Industry Council of Ontario
TICO#2667946